1. What role does a HIM professional play in HCAHPS or Core Measures?
2. Choose a local hospital and review current results on each HCAHPS measure. You can review this information by visiting the “Survey of Patients’ Hospital Experiences” section of the Hospital Compare Web site ( www.medicare.gov/hospitalcompare ).
a- Which hospital did you choose and why?
b-What conclusions were you able to draw from this information?
50 WORDS EACH QUESTION
1. Explain why it is important for any organization to conduct a SWOT analysis on itself every now and then. Your response should be no less than 2 paragraphs.
2. In your opinion, how reliable do you feel a performance improvement review is when the review is conducted by internal staff? Your response should be no less than 2 paragraphs.