Week 5 Discussion: Stereotyping Problem
Click here to read the influence of patients’ socioeconomic status on clinical management decisions: A qualitative study.
Having a safe and appropriate organizational culture involves developing employees understanding of how the patient population characteristics can influence clinical decision-making.
As a hospital administrator, you hear some complaints and want to investigate whether the problem of stereotyping exists at your facility.
Using the South University Online Library or the Internet, research various types of stereotyping such as racial, ethnic, religious, and gender. Based on your research and understanding, respond to the following:
- How will you conduct the investigation? What will you do if the problem does exist at your facility?
Recently staff has been complaining about abusive physician behavior. A process introduced to deal with abusive physician behavior alienates some doctors. As a direct result of the staff complaints, one of every three doctors threatens to leave the hospital.
Recommend a system for addressing the grievances along with a long-term solution focused on the interpersonal conflict.
Use the case study form to complete this discussion
- Introduction
- Definition of the problem.
- Identification of the stakeholders.
- Identification and evaluation of alternative solutions.
- Solution chosen and its justification
- Conclusion
To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.
Your initial posting should be addressed at 150-300 words. Submit your document to this Discussion Area by the due date assigned. Be sure to cite your sources using APA format.
Respond to your peers throughout the unit. Justify your answers with examples, research, and reasoning. Follow up posts need to be submitted by the end of the week.
Use the following rubric as a guide to complete your discussion responses.
Sample Answer
Stereotyping Problem
A safe and appropriate organizational culture promotes collaboration among healthcare workers. For instance, collaborative team working between physicians and nurses can be facilitated by addressing various issues such as stereotyping, creating a positive organizational culture, and enhancing safety at the workplace (Chua et al., 2020). Stereotyping is a widely adopted belief or thought about particular types of individuals. This issue is experienced in various working environments, including healthcare. In healthcare settings, nurses face forms of negative stereotypes from other healthcare professionals, including physicians. Negative stereotypes can hinder effective working relationships between doctors and nurses and even affect patient care negatively (Chua et al., 2020). Therefore, healthcare leaders need to address this issue to promote and safe and positive organizational culture.
Definition of the Problem
Despite the negative impacts of negative stereotyping in healthcare, more cases are still reported in healthcare organizations, and many are left unreported. A hospital administrator can apply the observation method to identify any form of stereotypical attitudes of doctors towards nurses or conduct interviews among the nurses to allow them to explain the kind of stereotypes they face from the physicians at their workplaces. After that, the hospital administrator will formulate various solutions to the identified stereotypes with the help of particular stakeholders and assess the remedies to identify the ideal remedy to address the issue effectively, without discriminating against any party. For instance, in this case study, the doctors feel discriminated by the system introduced by the hospital to deal with abusive physician behavior that affects their collaboration with the staff. Thus, the healthcare administrator needs to formulate solutions to this issue to promote interprofessional collaboration.
Stakeholders
Nurses
These are among the key stakeholders affected by the abusive behavior of the physicians. Therefore, they can be interviewed to identify the form of abusive behaviors they encounter.
Doctors
Doctors are among the primary sources of the problem. Thus, their representatives and individual doctors should be interviewed to identify the various reasons for their abusive behavior and how the hospital interventions affect them and their relationship with other staff members.
Other Hospital staff
They include other hospital employees experiencing abusive physician behavior. These staff members will provide crucial information regarding the form of abuse they experience and the best way to prevent the issue.
Solutions
One of the strategies that can be applied to address stereotyping in the hospital includes providing interprofessional training. This training will focus on educating doctors and other staff members about the roles and responsibilities of each hospital staff member (White et al., 2019). The second alternative is implementing an effective reporting system to allow the staff to report various forms of abuse from doctors or any other healthcare worker.
Solution and its Justification
Interprofessional education will help change their negative attitude and behaviors towards them and improve performance at both the individual and the team level. Thus, this will minimize the abusive physician behavior towards other staff members. Also, with this kind of training, they will recognize the importance of the interventions implemented by the hospital to prevent any form of discrimination or stereotypes within the hospital (White et al., 2019).
Conclusion
Stereotyping is a significant issue in healthcare that affects interprofessional collaboration and undermines quality and safe patient care. Therefore, healthcare leaders should establish effective measures to identify any form of negative stereotypes in the workplace to create a safe working environment and promote positive organizational culture. Implementation of interprofessional education and effective reporting systems can help address any form of incivility in healthcare.
