NUR435 Week 7 Discussion Rebuttal
POST 1 (Christian)
Workplace Culture and Diversity
According to Peck et al. (2011), overemphasis on the generational gap might intensify the divide between the generations. The nurse manager must recognize that each generation is driven by the need to provide safe and beneficial nursing care to patients. They are also dedicated to achieving optimal patient outcomes. Accordingly, the nurse manager should express trust in the nurses as they strive to achieve the organization’s primary goals.
The nurse manager should devise strategies, such as rewards, bonuses, or benefits, tailored to individual preferences to recognize their contributions towards achieving the organization’s goals. Moreover, the nurse manager should always express some degree of respect to everyone and include each generation’s input in the decision-making process. Also, the nurse manager should provide nurses with opportunities to advance their life both individually and professionally. This could take the form of education programs or family benefits schemes. Capitalizing on the shared values will increase job satisfaction and facilitate initiatives to address generation differences.
Reference:
Peck, N., Kleiner, K., & Kleiner, B. (2011). Managing generational diversity in the hospital setting. Culture & Religion Review Journal, (1). https://media.pearsoncmg.com/pls/us/edaff/1323602682/media_assets/Managing%20Generational%20Diversity%20in%20the%20Hospital%20Setting.html.
POST 2 (Bobby)
As a nurse manager it is important to also understand our own generational preferences and bias to be able to discuss generational diversity among the staff (Peck, Kleiner and Kleiner , n.d.). Even among different generations there are some commonalities across the generational spectrum in nursing such as the common threads discussed by authors Peck, Kleiner and Kleiner (n.d.) that include:
- Providing safe and beneficial care;
- Achieving the best outcome for the patient;
- Sense of recognition by the organization;
- Being respected;
- Involvement in the decision-making process;
- The opportunity to grow in the profession; (Peck, Kleiner, and Kleiner, n.d.).
It is important that the staff understand the diversity among the unit by providing them with an understanding that other staff members have different point of views, opinions and understandings to situations according to how they were raised, their culture, religion, values and beliefs (Peck, Kleiner, and Kleiner, n.d.). Nurse managers can provide their staff with diversity training through programs or yearly competencies in the organization (Peck, Kleiner, and Kleiner, n.d.). Communicating unit performance through unit based teams and unit huddles is a great way to get all generations on board and on the same page by conveying information in an appealing way to the generations such as by providing face-to-face or in-person interactions, or interaction via technology systems(Peck, Kleiner, and Kleiner, n.d.). Unit huddles are a great way to provide recognition to staff while respecting the time of the staff (Peck, Kleiner, and Kleiner, n.d.). Creating partnership among staff members is a great way to expose the staff to different generations that may differ from their own (Peck, Kleiner, and Kleiner, n.d.). In doing so, it could provide a different learning experience to each individual (Peck, Kleiner, and Kleiner, n.d.). If able to provide flexibility for the nurse according to their lifestyle, could make the job more appealing and satisfying for the nurse (Peck, Kleiner, and Kleiner, n.d.). Even though all generations may be different there are still some common grounds that all nursing generations share (Peck, Kleiner, and Kleiner, n.d.). All generations contribute to the work environment with different skills, ideas, knowledge and education and as a team being open to learning about those differences is what will create a stronger bond among the generations (Peck, Kleiner, and Kleiner, n.d.).
Reference
Kleiner, B. H., Kleiner, K. H., Peck, N. C. (n.d.). Managing generational diversity in the hospital setting. Culture and Religion Review Journal, 2011(1). Retrieved from https://media.pearsoncmg.com/pls/us/edaff/13236026
Sample Paper
Response to Christian
Thank you, Christian, for your response on workplace culture and diversity as well as the roles of the nurse manager in team playing. According to (Lambert, 2016) employing a team with a varied age bracket is a benefit to an institution but still comes with its challenges. It should be understood that each generation has its distinctive style, needs, and goals that are all directed to ensuring that the quality of services provided to the nurses is high-notch and helpful to the patients. However to make this easily achievable, the nurse managers have a responsibility to motivate nurses under them to continue achieving the organization’s goals. Bonuses and rewards are things that would raise the spirits of the nurses and encourage them to continue performing for the benefit of the nurses. In the contemporary world, companies will employ a team that has at least four different generations therefore a company should have an industrious nurse manager who would ensure all processes within the company are done with little or no challenges. A good nurse leader should ensure that he learns about the individual preferences of each employee as they avoid stereotypes. Knowing the age of the team members is vital as it helps the nurse manager to know the needs of each nurse. This improves the employee’s engagements with the nurses making work in the institution efficient since decisions made will look into all issuers affecting the nurses and institution at large. A mentorship program can be introduced to the nurses as well. This ensures that nurses continue bettering their professional skills required to run processes in a company. The mentorship classes done should also revolve around their individual life for instance through family benefit schemes. This ensures that they are well sharpened for responsibilities both at work and their private doings ensuring retention of labor and employee practices. Sharing of responsibilities among the nurses would also be a plus to the company.
