NMHS32280 Improving Process in HS
Academic Year 2021/2022
This module will provide experienced healthcare professionals with practical experience of leading and managing a process improvement project, a quality improvement project, or an initiative of significance within a dynamic healthcare environment within their own organisation.
The programme is based on process improvement implementation experience in healthcare and uses real-life case studies and examples. The module content focuses on Lean, Six Sigma, Lean Six Sigma and Person-centred improvement sciences. The module takes a team based learning approach.
On completion the candidate will be able to:
•understand the principles, philosophy, and benefits of process improvement sciences in healthcare
•distinguish between value-adding and non-value-adding elements in a process and categorise types of non value add in the process
•be able to apply well established technical and creative Lean, Six Sigma and person -centred techniques to solve well-defined and narrowly scoped process problems within his/her own organisation
•be able to work effectively as a leader of a cross-functional problem-solving team, taking responsibility for the work of team members demonstrating a proper appreciation of the importance of effective communication in managing organisational change
•engage with inter and multi disciplinary colleagues in a collaborative, inclusive and participative and person-centred way
•demonstrate, through successful completion of a narrowly scoped process improvement project, that the learner understands the discipline of specified improvement sciences and can deliver meaningful outcomes to patients, relatives and staff to be agreed as part of the project and/or patient benefit for the learner’s employer.
Indicative Module Content:
Day 1: Defining and understanding problems in healthcare/ Visualising complexity
Day 2: Measuring for improvement
Day 3: Data: – understanding, analysis and presentation.
Day 4: Planning for improvement – a platform for success.
Day 5: Monitoring the improvement.
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