Mock Coaching Session
You will conduct a mock coaching session with someone acting as your client. You will create at least 10 questions to use in your session. Your question should reflect your communication skills and techniques you will use to build rapport and trust. In that session, you will review the informed consent, begin building rapport and trust. After your mock coaching session, in 250-500 words, reflect on the following:
Describe the techniques you used to begin building rapport and trust with the client.
Describe the communication skills you used in the session to create trust.
Describe how you introduced the informed consent.
***IMPORTANT: The brochure should look like a brochure and not an essay
Part 2: The reflection- can be in essay form for the reflection
Use two to four scholarly resources, for each submission, to support your explanations.
Sample Answer
Mock Coaching Session
10 Questions
- What would be our ideal achievement by the end of the session?
- What are the missing elements in your life at the moment?
- What would be the first thing you would like to change in your life at the moment?
- How would you know you have completed the goals or actions to change your life?
- What is the easiest and fast step you would take towards achieving your goal?
- What issues are you not comfortable talking about in the coaching session?
- What are the gains of staying just where you are?
- How would you celebrate your achievement in different goals?
- What do you like about yourself right now ad where are you excelling?
- What was the greatest lesson you learned from the session today?
Techniques Used To Build Rapport and Trust with Clients
To begin building rapport and trust with the client in the mock coaching session, I utilized driftnet techniques. One of the techniques I utilized was the use of active listening. By listening actively to the client, I understood their study adequately and demonstrated to them that I clearly understood where they were coming from (Schiemann, Mühlberger, Schoorman, & Jonas, 2019). This made the clients trust me by providing valid interventions that they could adopt to better their circumstances. In trying to build rapport and trust with the client, I was also aware of my intimacy speed, depending on the client’s culture, personality, and background. Therefore, I paid attention to the client’s body language and the content the client was willing to share in the first session. This made me assess the trust level the client had towards me. It can take longer for some clients to build the trust needed to discuss more sensitive and personal issues. In the mocking coaching session, I also used self-disclosure as a tool to build rapport with the clients. I would disclose my personal information sparingly to the client in a bid to appear honest and transparent. This would help me gain the trust of my clients.
Treating the client with respect was also an important strategy I adopted to build trust and rapport with them. I went the extra mile to treat the client as an important person during our session. This included ensuring that I dressed professionally, started the session on time, and also ensured that I had all the paperwork of the clients (Boyce, Jeffrey, Laura, & Neal, 2015).
To build trust and rapport with my client in the mock coaching session, I also leverage my competence. Being competent made it easier for the client to trust me to provide solutions to their issues. Having enough training and experiences increased my competence. I was also forthright with the client on my levels of experience on the different issues they raised.
Finally, I focused on small successes first to build trust and rapport with the client. This included providing positive feedback, helpful information, and encouragement. This helped to build the client’s confidence in me (Holt & Randall, 2015).
Communication Skills to Create Trust
The communication skills I utilized to create trusts with the client in the mock coaching session included active listening, body language, and the use of matching communication styles. I strived to listen actively to the clients and to understand their story and context. Active listening allowed me to empathize with the clients on their current situation and to understand what they were truly going through. I also displayed a sincere interest in the client’s goals and aspirations in the cause of active listening. This made it easier for clients to trust me by providing appropriate interventions to them. I also heavily relied on body language to gain the trust of my clients in the mock coaching session. I set up the sessions in a laid back setting with tea and snacks and generally adopted a laid back body language. This allowed my clients to relax and feel free to express themselves freely and trust me with their issues. Finally, I took the time to listen to the client and determine their communication style. I then tried to match my client’s communication rhythm to ensure that our communication was more in sync (Duffy & Passmore, 2016).
Introduction of Informed Consent
Introduced informed consent to the client through the agreement form before the session and also during the session. In the agreement form, I made the client aware of their right to terminate the session if they wished through a weeks’ notice. I also sensitized the clients on the session’s contents and the rules relating to issues such as confidentiality. This would provide the client with the opportunity to make an informed choice on whether to participate in the coaching sessions or not to participate in such sessions (Schiemann et al., 2019). In the coaching session, I asked the client to highlight the issues they were not comfortable talking about. This helped me to create boundaries in the session and ensure that I only discussed the issues that the client had agreed to in the coaching session.v
