Interprofessional Teams Collaboration and Communication
Consider an area in health care in which you work or are interested in working. Examine the dynamics of the interprofessional team (physicians, nurses, physical therapists, social workers, health care administrators, etc.) in that setting. In a 1,000-1,250-word paper, explain how communication and collaborative strategies can be applied to ensure respectful interactions and to prevent or address potential issues among the team in that health care setting. Include the following:
Describe the health care setting and summarize the various individuals or teams typically working together in that setting.
Discuss what types of issues may occur and how these affect dynamics within the setting for health care workers and for patients and their families.
Discuss attributes of a healthy culture that help individuals or groups perform as a team.
Describe qualities of effective communication. Discuss how communication styles can be applied to facilitate productive communication.
Chapter 8 of your textbook discusses the dynamics of successful interprofessional health care teams. What is a boundary-spanning activity you could incorporate as a leader that would support a collaborative culture and enhance communication? Consider the interprofessional team you would be working with.
Explain how employee satisfaction impacts patient care. Describe qualities of professional communication that contribute to acceptable interactions with patients, their families, and other health care professionals.
Explain what your role is as a health care leader in helping to facilitate collaboration and clear communication among an interprofessional team, as well as with patients and their families.
A minimum of three academic references from credible sources are required for this assignment.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
Benchmark – Interprofessional Teams: Collaboration and Communication
Modern healthcare practice involves different individuals performing well-defined roles to enhance care outcomes. However, bringing together a group of professionals is not enough; they must also have elaborate communication methods and effective collaboration strategies. Hence, the current paper explores an interprofessional collaborative team within the perioperative setting, determining the dynamics and attributes necessary for it to be successful.
The perioperative setting entails providing care that relates to minor and major surgery, including the preparation, actual operations, and post-surgery interventions. Perioperative units are usually part of hospitals, though some can exist as independent facilities. An interprofessional team comprises surgeons, physician assistants, advanced practice (APRN) and registered (RN) nurses, anesthesiologists, surgical technologists, and nursing aides (Johns Hopkins Medicine, 2022). The APRNs consist of nurse practitioners, certified registered nurse anesthetists, and clinical nurse specialists. Other independent members include medical device representatives and resident/medical students. Unlike in the past, where there was a definite hierarchy, modern perioperative team members’ roles are equally ground in science and research. Thus, they execute their functions independently to fulfill the needs of the entire unit.
The perioperative team deals with issues surrounding patient safety, post-operation recovery, and patient autonomy. Patient safety is paramount since their body systems are vulnerable to microbial and physical harm. Thus, each team member must ensure they maintain high hygiene standards when handling the patients (Wacker, 2020). Failure to do so could complicate post-operation outcomes, resulting in longer hospital stays, loss of functionality, or even death.
Next, perioperative teams must deal with the post-operation recovery process. Like other medical interventions, surgeries are goal-oriented. These targets vary among individuals depending on their clinical and cultural dynamics. For instance, two people can undergo a similar procedure, such as knee replacement but with very different goals. The goal for one patient could be to eliminate osteoarthritis pain, depending on their age. Meanwhile, a younger, more agile patient may receive the same intervention but with the goal of resuming normal mobility. These goals should be clear to every team member since their actions will determine whether or not the goal is attainable.
Lastly, perioperative teams must deal with patient autonomy issues. Individuals have varying preferences on some subjects that influence medical-surgical care, the do-not-resuscitate directive. In some cases, perioperative clinicians can suspend the order and perform intraoperative resuscitation (Shapiro & Singer, 2019). However, they should discuss the matter with the patient beforehand to avoid conflicts. Other significant autonomy issues related to anesthesia, blood/organ transfusion, etc. The perioperative team must consider all these issues to ensure they provide holistic and culturally-competent care.
Attributes of a Healthy Culture
A healthy culture in the perioperative team embodies, among other attributes, workplace civility, commitment to evidence-based improvements, and ethical competence. Team members must respect each other’s roles. Therefore, a senior clinician, such as the surgeon, should not treat nurses and surgical technologists disrespectfully due to their presumably inferior knowledge or skill level. Hence, a healthy culture promotes coexistence among interprofessional teammates.
A sound culture in perioperative settings also promotes evidence-based improvements. Team members are always seeking to improve their knowledge in specific medical fields and technology. Thus, they are always ready to integrate modern equipment and procedures to enhance outcomes for high-risk care interventions (Marrone, 2018). The proactive, scientific-based commitment to constant improvement enables the unit to address complex evolving needs.
The final attribute, ethical competency, relates to how the caregivers treat patients. In addition to respecting their autonomy, perioperative clinicians must preserve patients’ dignity during and after operations. Since the patients are physically and emotionally vulnerable, they must also ensure they do not expose them to unnecessary harm. For instance, they should not recommend or perform invasive procedures unless mandatory. In so doing, they fulfill their ethical obligation to non-maleficence, necessity, and beneficence.
Qualities of Effective Communication
Effective communication encompasses various qualities, including courtesy, clarity, and accuracy. Courtesy pertains to the use of respectful words when addressing each other. It all incorporates non-verbal aspects such as gestures, tone of speech, and socio-cultural appropriateness. Being courteous makes listeners more receptive to the information, resulting in better information exchange and workflow. Members of perioperative units must also communicate as clearly as possible. They should use standard nomenclature when describing scenarios. Thus, there is little room for ambiguity which could distort the information (Webb, 2018). Lastly, they should be accurate when delivering information. They should delineate hard facts from assumptions and hypotheses, enabling the audience to adjudge the information’s significance to their work. Consequently, there will be few cases of misplaced priorities due to errant communication.
Perioperative professionals can use communication styles to enhance efficacy. For instance, the teach-back method allows them to clarify that the audience understands the information. Hence, it is useful when teaching patients about post-discharge self-care. Senior clinicians also use when delegating instructions to enhance the receiver’s comprehension.
Supporting Collaborative Culture and Enhancing Communication
A leader should always seek to support the collaborative and communication-effective workplace by organizing relevant non-work events. For instance, the ‘common ground’ activity allows the team members to test their knowledge of each other. The leader should oversee the exercise, where individuals try to determine another’s personal and professional details. The activity is fun, enhancing togetherness, while the interaction builds communication. Thus, the leader will have played their role in improving teamwork and communication.
Impact of Employee Satisfaction on Patient Care
Content caregivers are less likely to make errors. Hence, their satisfaction promotes patient safety. They are also keener to educate patients on transitional and post-discharge care techniques. Therefore, they promote quicker recovery and overall enhancement of the patient’s Quality of Life (Walker, 2018). Lastly, satisfied perioperative nurses are less likely to suffer from compassion fatigue. Thus, they will be more receptive to patients’ emotional needs, resulting in a better patient experience.