Global Outsourcing in Healthcare Delivery

Global Outsourcing in Healthcare Delivery

Global Outsourcing in Healthcare Delivery 150 150 Peter

Global Outsourcing in Healthcare Delivery

Critique global outsourcing in healthcare delivery from a personal perspective. Describe the example of global outsourcing in the organization. Was it successful? Why or Why not?

Sample Paper

Global Outsourcing in Healthcare Delivery

Global outsourcing is an increasing approach that healthcare organizations can apply to reduce the growing costs of providing care services (Skipworth et al., 2020). Global outsourcing has helped to positively change the face of healthcare organizations. It has improved the delivery of customer services and has reduced the cost of healthcare services. Healthcare organizations have also been enabled to put emphasis on main activities. It has also helped increase the flexibility of healthcare to shape the resources that have helped meet the needs of the healthcare organization. However, healthcare organizations should know that global outsourcing may come with risks. Therefore, it would be healthy to determine if the benefits of global outsourcing outweigh the risks for better healthcare services.

Example of Global Outsourcing in the Organization

A good example of global outsourcing in a healthcare organization is information technology (Nair & Dreyfus, 2018). Information technology remains the most outsourced area as the care providers last to increase their emphasis on electronic health records, management of bills, operations, assets, and data management. It presents numerous opportunities which improve and transform healthcare services. These include reduction of human errors, improving outcomes of healthcare services, tracking data over time, improvement of practice efficiencies and facilitation of healthcare coordination.

The risks that come with outsourcing information technology have been data breaches and patient privacy issues. This causes a threat in the healthcare organization. Other challenges include lack of standardization in the technology department, standardization of data and shortage of internal information technology leaders who have the experience in managing solutions that are outsourced.

Although there are challenges in information technology, outsourcing information technology has been a success (Ghazali & Hasan, 2018). This is because there have been rare cases of misplacement of data. There is also a reduction in operating costs as there is no need to invest in IT equipment. Information technology also offers security to sensitive patient data and information.

 

References

Ghazali, N. B. M., & Bin Hasan, Z. (2018). Critical success factors of IT/IS outsourcing in Malaysian public sectors.

<https://web.archive.org/web/20200210025448id_/https://pdfs.semanticscholar.org/21c7/adabeed3ca87bed2ca1ae953dd22d4c801a4.pdf>

Nair, A., & Dreyfus, D. (2018). Technology alignment in the presence of regulatory changes: The case of meaningful use of information technology in healthcare. International journal of medical informatics110, 42-51.

<https://www.sciencedirect.com/science/article/abs/pii/S1386505617304264>

Skipworth, H., Delbufalo, E., & Mena, C. (2020). Logistics and procurement outsourcing in the healthcare sector: A comparative analysis. European Management Journal38(3), 518-532.

<https://www.sciencedirect.com/science/article/pii/S0263237320300542>