Your task is to interview an individual concerning a health care encounter/experience.
Ask the individual to briefly describe the experience. Explain that personal or identifiable details are not needed and will not be included in your notes/homework.
Ask the individual to tell you how the experience was either positive or negative.
Ask the individual to indicate whether they think their health care experience reflected high-quality health care. If so, in what ways? (If they think their health care experience reflected poor quality health care, you can ask about this.)