Describe a fictional healthcare organization: type, size of staff, and amount and type of patients it is able to serve.
Establish the need for a system.
Set achievable goals and objectives.
Allocate a budget.
Identify a project manager (a fictitious name and title) and project team (fictitious names and titles).
Determine whether to build in-house or acquire from outside, and support your decision with reasoning.
Set a timeline for system implementation or project completion.
RWL Family Healthcare Clinic
RWL Family Healthcare Clinic is a patient-centered healthcare facility that aims at putting the patients’ care at the forefront. The facility comprises six staff members who offer healthcare services. There are two doctors who focus on meeting the entire family’s needs. They are uniquely trained to care for patients of any age. They are assisted by the office manager, two nurses, and a pharmacist. The healthcare facility operates from Monday to Saturday, six days a week. On average, RWL Family Healthcare Clinic cares for about 200 patients weekly. The facility addresses and manages common health complaints, chronic and acute illness, and uncover hidden conditions. The healthcare facility has a dedicated team of healthcare professionals that can offer high-quality medical services.
Electronic Health Records System
The healthcare facility requires quick access to patient records for more efficient and coordinated care. This will help increase patient participation improve diagnostics and care coordination. The healthcare facility needs an electronic health record (EHR) system. The electronic health record is an electronic patient medical history that offers relevant clinical data (Kruse et al., 2018). The healthcare system uses and controls the EHR system to gather and store the patient’s medical information. For instance, the system may include contact information, patient’s demographics, vital signs, current and past medications, medical history, and laboratory data. This will be significant in the healthcare facility since it will capture various medical data from the individual patient over time and allow the doctors to manage the clinical workflows. Therefore, the doctors will efficiently diagnose the cases, offer safer care, and reduce medical errors.
Goals and Objectives
The main goal of the healthcare organization is to be among the top facilities through the provision of high-quality and patient-centered care. RWL family healthcare clinic will focus on promoting healthy living and meeting the established standards of care.
The main objectives are:
To ensure preventive, adequate, and curative healthcare care to families
To offer essential healthcare services and introduce innovative approaches to family care
To offer the comprehensive and highest quality of family care
Startup Equipment – $20,000
Medical Supplies – $5,000
Staff Salaries- $100,000 (Monthly)
Location – $300,000
Marketing- $5,000 (Monthly)
Project Manager and Project Team
CEO: Chris Owen
Project/ Operations Manager: Josh Willis
Accountant: Praveen Abhi
Quality Control/ Safety Manager: Karen Kay
Office Manager: Killa Cali
Marketing Manager: Belinda Yolanda
The team will be in-house rather than acquired from outside. Hiring from within will enable the organization to easily manage the team and control the operations. One of the greatest advantages of the in-house team is that they are individuals one is familiar with and that they are dedicated to the organization (Lock, 2020). The in-house team will take less time to adjust. Additionally, the organization will build a specialized team of experts committed to meeting the specific objectives and goals.
The project completion will be around March 2022. This timeline will allow project acceptance, experience assurance, final analysis, and project resolution. The healthcare organization will be ready to receive patients early to mid-March 2022.
Kruse, C. S., Stein, A., Thomas, H., & Kaur, H. (2018). The use of electronic health records to support population health: a systematic review of the literature. Journal of medical systems, 42(11), 1-16. Available at: https://www.researchgate.net/publication/327967658_The_use_of_Electronic_Health_Records_to_Support_Population_Health_A_Systematic_Review_of_the_Literature
Lock, D. (2020). The essentials of project management. Routledge. Available at: https://www.routledge.com/The-Essentials-of-Project-Management/Lock/p/book/9781472442536