Assessment 3: Care Coordination Presentation to Colleagues

Assessment 3: Care Coordination Presentation to Colleagues

Assignment: Care Coordination Presentation

uNurses are essential in both the coordination of treatment and ensuring its uniformity, which are both crucial features (Mishra et al., 2023).

uBecause of the importance of the role that care coordination plays in patient care, nurses must have this obligation in the back of their minds at all times (Pollard et al., 2022).

uNurses “should be aware of variables that impact care coordination and a continuum of care that utilizes resources effectively.

Furthermore, “nurses should be aware of elements that affect care coordination and a continuum of care that effectively utilises resources and is part of an ethical framework that embodies. The goal of this presentation is to enlighten registered nurses about the aforementioned facts and provide them with the abilities needed to effectively engage in care coordination. Workers should be reminded to prioritise patients’ concerns even when they themselves are feeling stressed as a direct result of the change. It is crucial to keep lines of communication open with patients during the entire process of implementing the change.

Ways to Create and Sustain Successful Relationships with Individual Patients

uThe patient should ultimately receive care that is safer and more effective in addressing their requirements as a consequence of care coordination (Solomon et al., 2020).

uThe organisation claims that there are two different strategies that can help in engaging with patients and their families in order to accomplish the intended goals in terms of health (Puthucheary et al., 2022).

uThese methods put the needs of the patient and the family first.

The Agency for Health Care Research and Quality states that care coordination entails both the planning of a patient’s treatment and the dissemination of pertinent information to all stakeholders engaged in the patient’s treatment. In other words, care coordination encompasses more than merely scheduling a patient’s medical care.  We will be implementing the following major tactics as part of the first phase of the strategy: the use of health information technology in connection with the delivery of collaborative care and medication management. Using specialised care coordination techniques, such as keeping lines of communication open and exchanging pertinent information, constitutes the second option.

Patient-Related Concerns about the Management of Change

uThe healthcare facility informed patients about the impending change and included them in the planning process.

uTo allay any concerns or negative prior experiences that patients may have had in relation to change.

uAs a result, the medical center was able to resolve any issues or unfavorable patient experiences related to the shift (Peterson et al., 2019).

uIn order to tailor the change to the patients’ needs, the VUMC also solicited feedback from the patients.

In healthcare facilities, large organizational structure changes are a frequent occurrence. The need to consider patients’ perspectives throughout the change implementation process should not be overshadowed by the difficulties that these changes pose for healthcare management and other professionals. The story of Vanderbilt University Medical Center (VUMC), illustrates how healthcare organizations may lessen the adverse effects of a significant organizational shift on the populations they serve. The Virginia Commonwealth University Medical Center (VUMC) discovered features of change management while implementing new electronic health records that patients could see. Patients became aware of these characteristics as the procedure progressed.

Care plans that are coordinated and have ethical considerations dictate their substance

uWhen it comes time to make judgements, those in the healthcare industry are constantly faced with challenging ethical issues and dilemmas (Sjoberg et al., 2020).

uProtecting the patients’ right to privacy and confidentiality is one of the most frequent and prevalent ethical challenges that care coordinators face in their line of work.

uOne prerequisite for care coordinators is to keep lines of communication open with varied healthcare specialists (Mikkelsen et al., 2020).

By doing this, it is made possible to gather and exchange patient information and create treatment plans that are synchronised. Because of this, it is their responsibility to ensure that no patient-specific private information is ever disclosed to a third party. Care coordinators are occasionally forced to make the difficult ethical choice of breaching patients’ privacy when there is a serious risk to their life or health. Care coordinators may find themselves in this circumstance, which can be quite challenging. For instance, care coordinators may divulge some private information to support a claim of neglect in the event that a patient is prevented from seeking treatment by his family. This would apply in the scenario where a patient was prevented from receiving treatment by his family.

The Impact That Different Aspects Of Healthcare Policy Have On How Patients Are Handled And Their Experiences In General

uCare coordinators must have a thorough awareness of all the laws and regulations that are relevant to patient care.

uThe part of the Patient Protection and Affordable Care Act (ACA) that addresses health insurance is one illustration of such a policy (ACA) (Tumiene et al., 2021).

uThe Affordable Care Act (ACA) has the ability to improve outcomes for patients with low and intermediate incomes as well as their experiences as patients.

uThis is so that those with low and medium incomes will have more access to health insurance under the ACA (Wolff et al., 2023).

Care coordinators are expected, along with other professionals in the healthcare field, to adhere to their respective codes of ethics. Care coordinators and other professionals can use these codes as a reference when deciding how to behave ethically. Care coordinators should base their decisions on ethical theories and concepts rather than depending on specific codes of ethics because no single code of ethics can be comprehensive enough to address all ethical issues that may occur in healthcare settings. This is due to the fact that no single code of ethics can address all potential ethical problems. Because deontological ethics is based on norms, regulations, and universal moral standards, care coordinators who subscribe to its beliefs would make decisions without considering the likely consequences of their choices.

uThe goal of utilitarian decision-making, on the other hand, is to choose the courses of action that will benefit the greatest number of people in the best possible manner.

uThis can be achieved by identifying the acts that will help the greatest number of people in the most positive manner.

uCare coordinators should consider the ethical concepts of autonomy, nonmaleficence, beneficence, and justice while making judgements.

Since they are actively involved in the process of giving care to patients, nurses play a hugely important role in the coordination and continuity of patient care. According to Bower (2016), it is the job of nurses to identify the care coordination needs of patients and then to link those needs with the available resources. Nurses should also create plans for a variety of different scenarios, including a trip to the doctor, the length of the treatment, and the financial resources needed to pay for the care being delivered. Also, it is essential to have distinct coordination of care strategies in place for the continuum of care as well as for specific treatment episodes.

Develop a 20-minute presentation for nursing colleagues highlighting the fundamental principles of care coordination. Create a detailed narrative script for your presentation, approximately 4-5 pages in length, and record a video of your presentation.

Introduction

Nurses have a powerful role in the coordination and continuum of care. All nurses must be cognizant of the care coordination process and how safety, ethics, policy, physiological, and cultural needs affect care and patient outcomes. As a nurse, care coordination is something that should always be considered. Nurses must be aware of factors that impact care coordination and of a continuum of care that utilizes community resources effectively and is part of an ethical framework that represents the professionalism of nurses. Understanding policy elements helps nurses coordinate care effectively.

This assessment provides an opportunity for you to educate your peers on the care coordination process. The assessment also requires you to address change management issues. You are encouraged to complete the Managing Change activity.

Completing course activities before submitting your first attempt has been shown to make the difference between basic and proficient assessment.

Preparation

Your nurse manager has been observing your effectiveness as a care coordinator and recognizes the importance of educating other staff nurses in care coordination. Consequently, she has asked you to develop a presentation for your colleagues on care coordination basics. By providing them with basic information about the care coordination process, you will assist them in taking on an expanded role in helping to manage the care coordination process and improve patient outcomes in your community care center.

To prepare for this assessment, identify key factors nurses must consider to effectively participate in the care coordination process.

You may also wish to:

• Review the assessment instructions and scoring guide to ensure you understand the work you will be asked to complete.
• Allow plenty of time to rehearse your presentation.

Recording Equipment Setup and Testing

Check that your recording equipment and software are working properly and that you know how to record and upload your presentation. You may use Kaltura (recommended) or similar software for your audio recording. A reference page is required. However, no PowerPoint presentation is required for this assessment.

• If using Kaltura, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.

Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

Instructions

Complete the following:

• Develop a video presentation for nursing colleagues highlighting the fundamental principles of care coordination. Include community resources, ethical issues, and policy issues that affect the coordination of care. To prepare, develop a detailed narrative script. The script will be submitted along with the video.

Note: You are not required to deliver your presentation.

Presentation Format and Length

Create a detailed narrative script for your video presentation, approximately 4–5 pages in length. Include a reference list at the end of the script.

Supporting Evidence

Cite 3–5 credible sources from peer-reviewed journals or professional industry publications to support your video. Include your source citations on a references page appended to your narrative script. Explore the resources about effective presentations as you prepare your assessment.

Grading Requirements

The requirements outlined below correspond to the grading criteria in the Care Coordination Presentation to Colleagues Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed.

• Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
  • Provide, for example, drug-specific educational interventions, cultural competence strategies.
  • Include evidence that you have to support your selected strategies.
• Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
• Explain the rationale for coordinated care plans based on ethical decision making.
  • Consider the reasonable implications and consequences of an ethical approach to care and any underlying assumptions that may influence decision making.
• Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
  • What are the logical implications and consequences of relevant policy provisions?
  • What evidence do you have to support your conclusions?
• Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation.
  • Fine tune the presentation to your audience.
  • Stay focused on key issues of import with respect to the effects of resources, ethics, and policy on the provision of high-quality, patient-centered care.
  • Adhere to presentation best practices.

Additional Requirements

Submit both your presentation video and script. The script should include a reference page. See Using Kaltura for more information about uploading multimedia files. You may submit the assessment only once, so be sure that both assessment deliverables are included.

Portfolio Prompt: Save your presentation to your ePortfolio. Submissions to the ePortfolio will be part of your final Capstone course.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

• Competency 2: Collaborate with patients and family to achieve desired outcomes.
  • Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
• Competency 3: Create a satisfying patient experience.
  • Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
• Competency 4: Defend decisions based on the code of ethics for nursing.
  • Explain the rationale for coordinated care plans based on ethical decision making.
• Competency 5: Explain how health care policies affect patient-centered care.
  • Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
• Competency 6: Apply professional, scholarly communication strategies to lead patient-centered care.
  • Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation.