21st Century Health Care Improvement
Write a 3-5-page summary of an interview with a health care leader who could serve as your preceptor for your doctoral project. Also, determine and define a gap, a need, or an opportunity that will serve as the basis for the remaining assessments in this course.
My preceptor will be a psych mental health nurse practitioner. The focus of my project will be providing thorough education for psych patients while on psych medication to ensure that they understand how the medication work and the effect it may have on their bodies.
21st Century Health Care Improvement
Mr. J is Psychiatric Mental Health Nurse Practitioner at Atrium Health Navicent The Medical Center. He performs various roles and is responsible for providing mental health evaluations, medication consultations, prescriptions for mental health disorders or substance abuse problems, emergency psychiatric care, treatment effectiveness assessments, and behavioral health care coordination services to patients. Prior to his role at Atrium Health Navicent The Medical Center, Mr. J worked as a Psychiatric and Mental Health Nurse Practitioner at YY healthcare center. He performed diagnostic assessments of behavioural health services and provided medication management across the age spectrum who are severely mentally ill. Mr. J earned her Bachelors of Science in Nursing (BSN) from Arizona State University. He did her Masters of Science in Nursing Degree (MSN) from the University of California, where he majored in Psychiatric Mental Health Nurse Practitioner.
Besides being a Psychiatric Mental Health Nurse Practitioner, Mr. J performs other vital roles in the healthcare organization. For instance, he mentors his team members and other healthcare professionals in the healthcare organization to teach, coach, and inspire them. He provides daily guidance to their mentee and supports them in developing their nursing skills. Mr. J possesses various vital skills which enable him to offer mentorship services to other healthcare professionals in the healthcare facility. He has comprehensive knowledge of nursing, especially in mental health. Also, he has effective communication skills, which help him develop a positive personal relationship with his team members and provide effective career guidance (Wikaningrum & Yuniawan, 2018).
Mr. J employs a transformational leadership style. He demonstrates various attributes of a transformational leader. For instance, Mr. J always focuses on motivating his team members to reach goals aligned with a healthcare organization or facility’s vision or mission (Abelha, et al., 2018). Secondly, he serves as a positive role model by working alongside his team and exhibits various characteristics and traits that he expects to see in his group, including integrity, positivity, respect, and persistence. Thirdly, Mr. J demonstrates concern for individual followers’ needs. He is an active listener who takes time to listen to his team members to identify their personal needs, show empathy to whatever challenge they might be undergoing, and even help them overcome their challenges to improve their performance in the group (Collins et al., 2019). Fourthly, Mr. J always inspires and motivates his team members to work hard and be innovative to achieve their personal goals and reach the organization’s mission (Krepia et al., 2018).
Effective communication is crucial in any organization’s success. It helps enhance workflow efficiency and teamwork. Mr. J plays a significant role in communication in the organization. As an active listener, he uses both verbal and nonverbal communication cues and demonstrates concern when communicating with his team members to show understanding. Besides, he also provides feedback to team members. This provides a sense of engagement and interactivity.
He is viewed as a change agent in the healthcare organization. As a transformational leader, Mr.J is always willing to take various risks to realize the organization’s mission and objectives (Atan & Mahmood, 2019). He believes that no transformation happens without some risk of failure. Mr. J has improved his decision-making and problem-solving skills greatly due to his long-term experience in nursing practice and leadership. This enables him to address various issues affecting other nurses and prepare them for the real-world demands of the job.
Leaders’ Organizational Role as it Relates to Quality, Safety, and Evidence-based Standards
Mr. J’s leadership role is interdisciplinary. He serves as a role model to healthcare professionals from diverse professions working in his healthcare organization. For instance, he exhibits several characteristics and traits that he expects to see in his team members and even other healthcare professionals, such as integrity, respect, and persistence (Rosenberg, et at., 2018). Also, Mr. J possesses various interdisciplinary leadership competencies, including good interpersonal communication skills, active listening, effective decision-making and problem-solving skills, and strong verbal and non-verbal communication skills (Boone et al., 2020). This allows Mr. J to interact with diverse healthcare professionals from different medical disciplines and cultural backgrounds and lead them to achieve a common objective.
Interprofessional or interdisciplinary collaboration is crucial for the success of the healthcare organization. This strategy promotes creativity and innovativeness in a team, enhancing their productivity (Liu, 2021). The interviewee fosters interdisciplinary collaboration in his organization by serving as a role model to his team members by working with other healthcare professionals and leaders from diverse medical professions to achieve a common goal (Karam et al., 2018). Besides, Mr. J organizes team-building activities like outdoor games to allow team members from various disciplines to interact and form bonds. Also, the interviewee argued that he organizes training programs where employees are trained how to work in interprofessional groups to achieve common goals (Gadalla & Mukhtad, 2021).
Healthcare leaders play a vital role in promoting quality and safety in a healthcare organization or the public health system. Leaders can achieve this using various strategies. For instance, Mr. J argued that he encouraged quality and safety in healthcare by supporting the use of advanced healthcare technology such as electronic health records (EHRs). The utilization of technology in healthcare has helped to minimize medication errors, which undermine the quality and safety of patient care (Feldman, et al., 2018). Also, Mr. J organize regular staff training programs whereby the medical staff are trained to know and understand safety policies and foster the culture of patient safety in the organization (Hu & Casey, 2021).
Leader’s Qualifications to be a Doctoral Preceptor
Mr. J has various qualifications which can allow him to become a doctoral preceptor. One of them is that he has the required educational qualifications. He has AACN board certification in mental health. He is also a trusted and respected person in the organization and community due to his positive leadership experience in the healthcare organization. Besides, he is a member of professional nursing associations, such as the American Nursing Association (ANA). This organization provides various resources such as lobbyists and advocates that the leader can use to influence policy (Schaeffer & Haebler, 2019). Also, ANA comprises professional researchers who offer various evidence-based interventions that the leader can implement to create change in the healthcare organization.
A Problem for a Doctoral Project
Evidence supports that psychiatric patients have little or insufficient information regarding the impact of medication on their bodies (Cheng, et al., 2018). Thus, the doctoral project will focus on providing thorough education for psych patients regarding psych medication to ensure that they understand how the drug works and its effect on their bodies. This will help promote patient outcomes and safety by enhancing medication adherence among psych patients and minimizing medication errors among the patients.
The Leader’s Approach to Data Management
Effective data management is essential in healthcare. It enables healthcare leaders to develop more informed decisions that help promote positive patient outcomes. Also, effective data management is crucial in improving operational effectiveness. Mr. J applies database management systems to manage data. They are computers systems that sort or organize data and store it. Therefore, the healthcare leader utilizes technology to organize and manage the influx and distribution of information (Dimitrov, 2019).
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